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The previously installed version of Office 2010 prompts the user khổng lồ change the hàng hóa key. The screen then disappears, and shows no response when product key change is clicked.



This may be caused when the sản phẩm keys of Office 2010 programs vị not match.

How lớn fix

This issue can be resolved by removing the Office 2010 registry values.

The following describes how to modify the registry. Incorrect registry modification can cause serious problems, so please proceed with extra caution. For additional protection, you are recommended to lớn back up the registry before modifying it. This allows you lớn restore the registry if a problem occurs. For more information about backing up the registry, see Bachồng up the registry.

Clichồng Start 

 & enter regedit in the tìm kiếm pane. At the top of the program danh mục, cliông chồng regedit.


If the user account control message appears, enter the administrator password, or click Yes.

In Registry Editor, go to lớn the HKEY_LOCAL_MACHINESOFTWAREgamesbaidoithuong.comOffice14.0Registration path.



If the operating system is Windows 7 64-bit, go khổng lồ the HKEY_LOCAL_MACHINESOFTWAREWow6432Nodegamesbaidoithuong.comOffice14.0Registration path.

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There are several GUID (Globally Unique Identifiers), consisting of a combination of alphanumeric characters, in the Registration subpath. Each GUID specifies the program that is installed on your computer. Clichồng each GUID khổng lồ view the registry entries in the right pane, và find & select the GUID that contains the relevant Office program version.


After selecting the GUID that contains the Office program version, find và right-cliông xã DigitalProductID and cliông xã delete.


Cliông xã Yes when the confirm value delete message appears.

Find and right-cliông chồng ProductID and click delete.


Cliông xã Yes when the confirm value delete message appears.

Cthất bại Registry Editor and restart the computer.

When you run any Office 2010 program, the Enter your product key screen will appear. Enter the correct hàng hóa key khổng lồ complete sản phẩm key change.


Issue resolved?

Reference materials

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